Return & Refund Policy
Refund Policy
Last updated: July 5, 2026
This Refund Policy applies to purchases made through shop-wearrose.com, operated by MYRB Global LLC, doing business as Wear Rose.
We stand behind our products and want customers to feel confident when ordering from Wear Rose. If you are not satisfied with your purchase, you may request a return or refund according to the terms below.
1. 30-Day Return Window
You may request a return within 30 days of the delivery date.
To begin a return, contact us at support@shop-wearrose.com and include your name, order number, order email, and reason for the return.
2. Hygiene and Condition — Intimate Apparel
Wear Rose sells bras, underwear and shapewear. For health and hygiene reasons, we can only accept a return if the item is unworn, unwashed and unused, in its original condition and original packaging, with all tags and any hygiene liner or seal still attached and intact.
Items that have been worn, washed or altered, or that are returned with the hygiene liner, seal or tags removed or damaged, cannot be returned or refunded — they cannot be resold. This applies even if the 30-day return window is still open.
Underwear, briefs and thongs are final sale once the sealed packaging has been opened.
Products that are damaged due to misuse, improper care, alteration, negligence, or use inconsistent with the product’s intended purpose are not eligible for a refund.
Please check the size guide on the product page before ordering. If you are unsure of your size, contact us before you buy and we will help you choose. This section does not affect items that arrive faulty, damaged or incorrect — see section 7.
3. Return Address
Approved returns should be sent to:
Wearrose
2106 House Ave, Suite 798
Cheyenne, WY 82001
United States
Please contact us before returning your product so we can identify your order and provide return instructions.
4. Return Shipping Costs
Unless the product is defective, damaged, or incorrect due to an error on our part, the customer is responsible for return shipping costs.
We recommend using a trackable shipping method. Wear Rose is not responsible for return packages that are lost in transit before being delivered to the return address.
5. How to Request a Return or Refund
To request a return or refund:
1. Email support@shop-wearrose.com with the subject line “Refund Request — [Your Order Number]”.
2. Include your name, order number, order email, and a brief description of the issue.
3. Our customer support team will respond within 24 hours, Monday through Friday, 9:00 AM to 5:00 PM Eastern Time.
4. If your return is approved, send the product to the return address listed in this policy using a trackable shipping method.
5. Once the return is received and reviewed, your refund will be processed to the original payment method.
6. Refund Processing Time
After an approved return is received and reviewed, refunds are usually processed within 5 to 7 business days.
Your bank or card issuer may take additional time to post the refund to your account.
7. Damaged, Defective, or Incorrect Items
If you receive an item that is defective, damaged, or incorrect due to a manufacturing issue or shipping error, contact us within 7 days of delivery at support@shop-wearrose.com.
Please include your order number and a photo of the issue.
If the issue is confirmed, we may provide a replacement, refund, or other appropriate resolution at no additional cost to you.
8. Items Not Eligible for Refund
The following may not be eligible for refund:
- Orders where the 30-day return window has passed
- Items that have been worn, washed, used or altered
- Items returned without their original packaging or tags, or with the hygiene liner or seal removed or broken
- Underwear, briefs and thongs where the sealed packaging has been opened
- Gift cards
- Items marked as final sale at the time of purchase
- Products damaged due to misuse, improper care, alteration, negligence, or customer-caused damage
- Returns that cannot be matched to an order
9. Wear Rose Club Refunds
Wear Rose Club charges are eligible for refund requests within 14 days of the billing date for that billing cycle.
To cancel your membership and avoid future recurring charges, contact us at support@shop-wearrose.com before your next scheduled billing date.
By placing your monthly recurring order of Wear Rose Club, you will be charged $0.00 today for a 14-day free trial. 14 days from today, when your trial ends, you will be charged $29.99 and $29.99 every 28 days thereafter, until you cancel your subscription. You will receive an electronic notification 5 to 7 days prior to your transaction and a receipt after each successful transaction.
10. Customer Support
For return or refund questions, contact us at:
Shop Name: Wear Rose
Company Name: MYRB Global LLC
Email: support@shop-wearrose.com
Tel.: +1 (855) 590-1838
Business address:
2106 House Avenue, Suite 798
Cheyenne, Wyoming 82001
United States
Our customer support team responds within 24 hours, Monday through Friday, 9:00 AM to 5:00 PM Eastern Time.